Shipping policy
PROCESSING TIME
Orders are processed within 1–3 business days (Monday–Friday, excluding holidays). You'll receive a confirmation email with tracking once your order ships.
SHIPPING OPTIONS
We offer the following at checkout:
- Standard Shipping (5–7 business days) — calculated at checkout based on weight and destination
- Expedited Shipping (2–3 business days) — available at checkout for an additional fee
FREE SHIPPING
Free standard shipping on orders over $50.
INTERNATIONAL SHIPPING
We currently ship within the United States only.
LOST OR DELAYED PACKAGES
If your package appears lost or significantly delayed, email us at Support@ivyhaus.co and we'll work with the carrier to resolve it.
CONTACT
Questions? Email Support@ivyhaus.co.